MODERN DISTRIBUTION MANAGEMENT: COMMUNICATING YOUR VALUE MORE IMPORTANT THAN EVER
Modern Distribution Management’s Lindsay Young Konzak uses IndustryWeek’s recent article on the value of a distributor to help distributors show their value. Don’t miss Konzak’s take or the IndustryWeek article.
Modern Distribution Management Excerpt:
IndustryWeek today offers an endorsement of a distributor’s value; the online magazine looks at what it means for a distributor to offer true value, and also offers “nontraditional performance measurements,” as provided by SKF’s Bill Moore, to judge whether a distributor is effective as a strategic partner.
Moore tells IndustryWeek that engineering assistance supplied by a distributor is one example of a value-add – it can address recurring equipment failure problems, and improve overall performance.
One metric Moore offers in the article – how prepared a distributor is to react in emergencies – anything from an equipment failure to a flood. When equipment fails or operations are compromised, what can your customers expect from you?